Returns Policy

At TAVERNITH, customer satisfaction is our utmost priority. We understand that there may be occasions when you need to return a product. Please review our comprehensive Returns Policy outlined below to ensure a seamless returns process.

Eligibility for Returns

• Products must be returned within 30 days of the purchase date.
• Items should be unused, with original tags intact, and returned in their original packaging.
• Sales items, gift cards, and personalized products are non-returnable.

Return Process

1. Contact our customer service team at [email protected] to initiate a return. Please include your order number and the reason for return.
2. Once your return request is approved, you will receive a Return Authorization Number (RAN) and detailed instructions on how to return your item.
3. Ship the product to the address provided, ensuring the RAN is clearly written on the package.
4. Upon receipt and inspection of your returned items, refunds or exchanges will be processed within 5-7 business days.

Refunds

Refunds will be issued back to the original payment method used during purchase. Please note that shipping costs are non-refundable, and a restocking fee may apply for certain items.

Exchanges

If you wish to exchange your product for a different item, please contact our customer service team. Exchanges are subject to product availability.

Contact Information

For any further questions or concerns, please do not hesitate to reach out to our customer service team at [email protected] or call us at (555) 123-4567.

Thank you for choosing TAVERNITH. We value your business and are committed to providing you with the highest quality of service.